Shipping Policy

About Free Shipping

For standard shipping, the shipping fee depends on the value of your orders. If your order is less than $99, the shipping fee is $5.

Free standard Shipping for orders over $99 for GEPRC’s own branded products.

Most of the other brands’ products will be charged a certain amount of shipping fees.

All batteries will be charged  for shipping fees. 

Most of the time they will be shipped separately if your order contains other products ,because of the regulation of shipping company for

batteries.

 

Notice

Remote countries or regions do not participate in free shipping. Countries like Albania, Algeria, Afghanistan, Argentina, United Arab Emirates, Aruba, Oman, Azerbaijan, Egypt, Ethiopia, Estonia, Andorra, Angola, Anguilla, Antigua, Barbados, Papua New Guinea, Bahamas,Pakistan. Paraguay, Bahrain, Panama, etc.

Please refer to the shipping cost on the order checkout page

 

Shipping Time

All orders will be processed within 3 workdays after payment settlement. The parcels won’t be ship or deliver on weekends or holidays. If we are experiencing a large quantities of orders or some products are out of stock, shipment may be delayed for several days. Please give us extra shipping time. In case of special situation, we will inform you by E-mail.

 

Shipping Methods

Three shipping methods are provided for you.

-Standard Shipping

-Express Shipping (including DHL / FedEx / UPS.Recommended use above $150.)

-Battery Special Line Express

 

Estimated Shipping Time

Standard Shipping: 25-40 working days

Express Shiping: 7-10 working days

Please note that these are estimated delivery times only, affected by Covid-19, there may be some delay in the delivery,therefore GEPRC is not guaranteeing delivery dates,please understand.

 

Battery Shipping Tips

* We can’t ship the battery to some countries.If we do not have a type of shipping after you place an order , we will notify you to cancel the order.

* If you only order batteries without a drone, due to strict transportation restrictions, it can’t be shipped by express shipping (including DHL / FedEx / UPS). We will ship it by Battery Special Line Express, it will take a longer time for the package to arrive in your country.

* If you order a BNF drone with battery, the battery will ship separately.

 

About Tracking number:The tracking number will be updated to your order page

HOW TO TRACK MY PARCEL: log in the website (https://www.17track.net/en)  or  (http://track.4px.com ) And enter the tracking number

PS: Some remote countries will charge freight according to the quotation of logistics companies. Please notice the E-mail which from GEPRC

 

About Custom Tax

Taxes for importing goods/services may be charged and regulated by the local country. GEPRC is not responsible for covering the import tax on its products or services.

 

Payment Information

Shopping on GEPRC official website is simple and sufficient. We accept a number of secured payment methods meanwhile your privacy and online security will be guaranteed.

 

PayPal

The most convenient payment method in the world.
GEPRC primarily uses PayPal to process secure payments. through PayPal, we accept Mastercard, visa, American express, discover, and bank transfer (debit card).

 

Wrong Address

Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if customer contacts us before the package is marked as shipped.
We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.

 

Damaged Box or Incorrect Items 

*If you receive the wrong or damaged product, please contact me within 15 working days, Otherwise we will not be responsible.
* All duties and taxes are the responsibility of the customer.
* GEPRC has no responsibilities and liabilities for delay in shipping time as this is beyond our control.

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