Shipping Policy

About Free Shipping

Domestic Orders:
We offer free shipping on all domestic orders within China.

International Orders:
Due to the recent reduction in available FPV shipping channels and the rising international shipping costs, we have temporarily suspended free shipping on small international parcels. We appreciate your understanding and support.

Notice Regarding U.S. Tax Policy (For American customers updated on 10th April) 

Due to recent adjustments in U.S. government import tariff policies, all duties, taxes, and related import fees for orders shipped to the U.S. will be borne by the recipient. We cannot prepay these fees at the time of shipment, and your package may be held by local customs until the required payments are made. 

We recommend:
1. Consult your local customs authority to understand the latest tariff rates before ordering
2. Budget for potential additional costs  
3. Contact the carrier (DHL/UPS/FedEx, etc.) for specific details if you have questions about fees

Note：Refusal to pay tariffs may result in the package being returned or destroyed, with all associated losses borne by the recipient.

Notice

Please refer to the shipping cost on the order checkout page.

PS: Some remote countries will charge freight according to the quotation of logistics companies. Please notice the E-mail which from GEPRC

Tax Number

When choosing a shipping service such as DHL or FedEx, please provide the recipient’s Economic Operator Registration and Identification (EORI) number

When consigning to a business recipient in the European Union** or Northern Ireland and Switzerland, the recipient’s Economic Operator Registration and Identification (EORI) number is required.

EU countries are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Other countries like Brazil, South Korea, Indonesia and other countries also need to provide tax number for customs clearance.

Shipping Time

All orders are processed within 3 business days after payment is received. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders or certain items are temporarily out of stock, shipping may be delayed by a few days. We kindly ask for your patience and understanding in such cases.

If there is a significant delay or issue with your order, we will notify you via email.

Shipping Methods

We offer the following shipping options for your convenience:

  • Standard Shipping
    Reliable and affordable for most orders. Delivery time varies by destination.

  • Express Shipping (DHL / FedEx / UPS)
    Faster delivery with real-time tracking. Recommended for orders over $150.

  • Battery Special Line Express
    A dedicated shipping method for battery-containing products. Ensures compliance with international battery shipping regulations.

Estimated Shipping Time

  • Standard Shipping: 15–40 business days

  • Express Shipping: 3–10 business days

Please note that the above are estimated delivery times only. GEPRC does not guarantee exact delivery dates due to possible delays caused by customs, logistics providers, or other unforeseen circumstances. Thank you for your understanding.

Battery Shipping Tips

  • We are unable to ship batteries to certain countries.
    If no shipping option is available for your location after you place an order, we will notify you and issue a cancellation.

  • Battery-only orders cannot be shipped via express services (DHL / FedEx / UPS) due to strict transportation regulations. These orders will be shipped via our Battery Special Line, which may take longer to arrive.

  • If you order a BNF drone with batteries, the batteries will be shipped separately from the drone.

  • Shipping Limitations:
    Courier services only allow shipping in the format of “drone + 2 batteries” per package. If your order includes more than 2 batteries, we will ship the additional batteries in a separate parcel.

Tracking Your Order

About Custom Tax

Taxes for importing goods/services may be charged and regulated by the local country. GEPRC is not responsible for covering the import tax on its products or services.

Payment Information

Shopping on GEPRC official website is simple and sufficient. We accept a number of secured payment methods meanwhile your privacy and online security will be guaranteed.

PayPal&Credit Card

We offer one of the most convenient and secure payment methods in the world.

GEPRC primarily uses PayPal to process all payments. Through PayPal, we accept:

  • Mastercard

  • Visa

  • American Express

  • Discover

  • Debit cards

  • Bank transfers (where supported)

Wrong Address

Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if customer contacts us before the package is marked as shipped.
We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.

Damaged Box or Incorrect Items 

*If you receive the wrong or damaged product, please contact me within 15 working days, Otherwise we will not be responsible.
* All duties and taxes are the responsibility of the customer.
* GEPRC has no responsibilities and liabilities for delay in shipping time as this is beyond our control.